Delivery Information

       Purchases are delivered by different transporters / couriers or own vehicles. The cost of delivery is autocalculated by the website software based on volume / weight / destination.
       We would like to pass on the maximum benefits to our customers we are delivering the goods / products also on weekends if it is demanded and can be done.

      For orders booked between Monday 8:00 AM till Friday 15:00 Pm (+2 GMT) you will receive an answer about the transport date in the same day.
The above mentioned timings are estimated based on the volumes and they are not the standard delivery timings.

     Whilst we make every effort to deliver all your goods in the agreed time, however there would be some unforeseen instances like Traffic Jams, Bandhs by political parties, Vehicle breakdown, etc, which could hinder the delivery.

     If we fail to deliver on time KroneMag will not be liable in part or in full due to circumstances beyond our control.

     All goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address but there is nobody at the delivery address to accept your order, the delivery person will leave notification of attempted delivery and you will need to contact our call center to re-arrange delivery.

     Maximum attempts to re-arrange the delivery is twice and for every re-arranged delivery you would be charged.

     In case if you have already paid for the products we would issue you a credit note by deducting the delivery charges.

ATENTION : please read carefully also the Payment Regulations.