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Terms & Conditions


1. Agreement

These are the terms and conditions (the "Agreement") governing your use of the website (hereinafter referred to as the "Site"). These terms and conditions (including the Privacy Policy and any other terms which have been referred hereinafter) constitute your binding obligations towards KroneMag (hereinafter referred to as "KroneMag" or ""). For the purpose of this Agreement, End User/User/Registered User and wherever the context so require 'You' shall mean any natural or legal person who has agreed to become a member of the Site by providing Registration Data (as defined hereinafter) while registering on the Site using the computer systems of the Site and accepted this electronic version / electronic record of the Agreement and has allocated himself a unique identification user name ("User ID/ Email" and "Password"). As a new Registered User, this Agreement shall be effective and binding upon your "Acceptance". "Acceptance" shall mean your affirmative action in clicking on "check box" and on the "continue" button as provided on the registration page. If you do not agree or are not willing to be bound by the terms and conditions of this Agreement and the Privacy Policies, please do not click on the "check box" and on the "Continue" button and do not seek to obtain access to or otherwise use the Site.

2. Change in the Agreement

KroneMag may change the terms of this Agreement from time to time on a going-forward basis, and any such modifications become effective immediately upon being posted to the Site. It is your sole responsibility to check the Site from time to time to view any such changes in the Agreement. If you do not agree to any changes, if and when such changes may be made to the Agreement, You must cease use of the Site. Your use of the Site after any modifications to the Agreement indicates that you agree to such modified Agreement. By accepting this Agreement, the User has also accepted and agreed to be bound by the Privacy Policy.

3. Use of this Site

By accepting these Terms of Use through your use of the Site (, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. KroneMag is at sole discretion and reserves the right to terminate your membership or restrict access to the site for any reason whatsoever.

The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. As of now will offer services within the UE and Europe geographical boundaries. is at sole discretion to cancel any order if we consider that particular area is over our delivery purview. is not liable for any claims relating to the products ordered over the specified countries by us.

4. Order Acceptance by

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We may cancel some orders to avoid fraud; we may also require additional verifications or information before accepting any such order. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Deposits : We are unable to process your order until a 30% deposit has been paid (unless otherwise stated).

Should you decide to cancel your order after a deposit is taken, a cancellation fee of a MINIMUM of 20% of the total purchase price will apply. 

5. Registration

To register with you must be over 18 years of age. When you register you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. For example, you may not:

(i) Enter, select or use a false name or an email address owned or controlled by another person with the intent to impersonate that person, or(ii) Use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization. Failure to comply with the terms of this paragraph shall constitute a material breach of these Terms and Conditions, which may result in immediate termination of your account. In addition, we reserve the right to refuse registration of, or cancel a User ID in our discretion.

6. Security

When you register with , You shall be responsible for maintaining the confidentiality of your password, and you are fully responsible for all activities that occur under your User ID and password. You agree to:

(a) Immediately notify us of any unauthorized use of your User ID or password of which you become aware, and

(b) Ensure that you exit from your account at the end of each session.

7. Information Accuracy and Pricing

Our Endeavour is to provide you with the lowest prices possible and accurate pricing information at . If there are any instances where a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information,  shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product. In that event  is at its discretion; either contacts you for instructions or cancels your order and notifies you of such cancellation.

Please note that the prices mentioned on our website are guide prices only. The actual price you pay will be the price charged by  at the time your order is picked for delivery.  cannot confirm the price of a product until you place an order. The actual order value cannot be determined until the day of delivery because the prices stated on  may vary either above or below the prices on the day your order is picked and delivered.

You can reject the goods, if you consider the difference between the price charged and the guide price shown on  is unacceptable.

8. Availability and Acceptance

At  we make all efforts to procure the products requested by our customer. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute product and you have discretion to reject the product if you choose to.

There will be no contract of any kind between you and  unless and until we actually dispatch the goods to you. Your order is an offer to buy from  Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then,  may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.

9. Shipping and Delivery

Purchases are delivered by different transporters / couriers or own vehicles. The cost of delivery is autocalculated by the website software based on volume / weight / destination. 

We would like to pass on the maximum benefits to our customers we are delivering the goods / products also on weekends if it is demanded and can be done.

For orders booked between Monday 8:00 AM till Friday 15:00 Pm (+2 GMT) you will receive an answer about the transport date in the same day.

The above mentioned timings are estimated based on the volumes and they are not the standard delivery timings. Whilst we make every effort to deliver all your goods in the agreed time, however there would be some unforeseen instances like Traffic Jams, Bandhs by political parties, Vehicle breakdown, etc, which could hinder the delivery. If we fail to deliver on time KroneMag will not be liable in part or in full due to circumstances beyond our control.

All goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address but there is nobody at the delivery address to accept your order, the delivery person will leave notification of attempted delivery and you will need to contact our call center to re-arrange delivery. Maximum attempts to re-arrange the delivery is twice and for every re-arranged delivery you would be charged. In case if you have already paid for the products we would issue you a credit note by deducting the delivery charges.

10. Return of goods

We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. We trust our quality so much that, we are bold enough to say that you can reject the products, if you feel that particular product is low on quality. Please check for the quality of goods before you sign the shipment and, if you are not satisfied with the quality then return it to the delivery boy . You have to sign a feedback form when you return the products and please mention the reason for rejection. In accordance with EU law you have the right within 14 days to return ordered products. The goods must be exactly in the same condition as they were delivered.

11. Cancellation or change of order

You can cancel or change any of your current order or a particular product by calling our contact center at least before 24hrs of dispatching.
There are some products, special designed for clients. In this case canceling brings with it additional costs.

Attention ! In the event of cancellation of a sale, refunds will be in accordance with the guidelines issued by the KroneMag Terms of Conditions.

12.  Retention of Title

* The SELLER will maintain exclusive ownership over the goods sold until their price has been entirely paid by the CUSTOMER.

* In case of non-fulfilment or late fulfilment of the obligation to pay the price of the goods, without prejudice to the rights under paragraphs 5.3, 5.4 and 5.5, the SELLER shall be entitled to enter the premises where the goods are held, re-possess the goods and withhold, as liquidated damages, any amount already paid by the CUSTOMER.

13. Indemnification

You agree to indemnify and hold  and their respective, licensors, directors, officers, managers, employees, agents, and representatives, harmless from and against any losses, costs, expenses or damages of any nature whatsoever (including Lawyer fees and court costs) arising from any claim, cause of action, suit or demand of any third party due to, arising out of or related to (i) your access to the  Site, (ii) your use of the  Site, (iii) your violation of these Terms and Conditions, (iv) any use of your User ID or password by you or any third party, or (v) the infringement or other violation by you, or any third party using your account or User ID or password, of any intellectual property or other right of any person or entity.

14. Disclaimer

You expressly agree that your use of the  site, and of any user content, information, advice, services, products, and other materials contained in or described on the  site, is entirely at your own risk, and that all such information and materials are provided on an "as is" and "as available" basis. To the full extent permissible by applicable law, we make no, and hereby disclaim all, representations or warranties of any kind, express or implied, as to the availability, operation and/or use of the  site, including but not limited to any user content provided via the  site, and all other content, services, products, and other. Information and materials contained in or described on the  site, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, and implied warranties arising from course of dealing or course of performance. In addition, we do not represent or warrant that the information and content accessible via the  site is accurate, complete or current, and we are not responsible for any errors or omissions therein or for any adverse consequences resulting from use of, inability to use, or reliance on any aspect of the  site, including but not limited to user content and all other content, services, products, and other information and materials contained in or described on  site. Further, we make no representations and warranties that the  site will be uninterrupted, secure, or free of errors, viruses, or other harmful components. No advice or information, whether oral or written, obtained by any user from us or the  site shall create any warranty not expressly stated herein.  reserves the right to refuse or cancel any orders placed for products. In the event of a pricing error on the  Site,  reserves the right to cancel any orders resulting from such pricing errors.


15. Limitation of Liability

In no event shall  or their respective affiliates, or the shareholders, directors, officers, members, managers, employees, agents or representatives of any of the foregoing, be liable to you or any third party for damages of any kind (including, but not limited to, any direct, indirect, special, punitive, incidental or consequential damages or damages for loss of profits, goodwill or revenue, business interruption, or loss of data) arising out of the use of, access to, reliance on, unavailability of, inability to use or improper use of the  site, including but not limited to any user content, advice, services, products, and other information and materials contained in or described on the  site, or the disclosure or misuse of any user's personal information, even if they have been advised of the possibility of such damages, and regardless of the form of action, whether in contract, tort, or otherwise. In any event,  respective total maximum liability in respect of the  site or any part thereof, including but not limited to the user content, reviews, advice, services, products, and other information and materials contained in or described on the  site, in any manner whatsoever, shall be limited the value of the product ordered by you.

16. Restrictions on Rights to Use

Everything located on or in the Site, including the Microsites, is either the exclusive property of KroneMag or used with express permission of the respective copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES, WITHOUT THE EXPRESS WRITTEN PERMISSION OF KroneMag IS STRICTLY PROHIBITED. Any violation of these terms may result in a copyright, trademark or other intellectual property right infringement that may subject the End User to civil and / or criminal penalties. This Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of KroneMag protected by copyright as a collective work under the applicable copyright laws, including European Copyright Act, (including any amendments or modification or re-enactment thereof). KroneMag owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. The End User shall not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. The End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under the applicable copyright laws, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of KroneMag and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The End User acknowledges that he/she/it does not acquire any ownership rights by downloading such copyrighted material of KroneMag. Trademarks that are located within or on the Site or a Website otherwise owned or operated in conjunction with KroneMag and/or KroneMag shall not be deemed to be in the public domain but rather the exclusive property of KroneMag, unless such site is under license from the respective trademark owner thereof in which case such license is for the exclusive benefit and use of KroneMag, unless otherwise stated. The End User further agrees that it shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right protected work. KroneMag does not have any express burden or responsibility to provide the End User with indications, markings or anything else that may aid the End User in determining whether the material in question is copyrighted or trademarked. The End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, the End User represents and warrants to KroneMag that the owner of such material has expressly granted KroneMag the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. The End User also permits any other end user to access, view, store or reproduce the material for that end user's personal use. End User hereby grants KroneMag the right to edit, copy, publish and distribute any material made available on this Site by the End User. The foregoing provisions of this Section apply are for the benefit of KroneMag and equally beneficial to its parent, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

17. Ownership

As between you and us, the  Site, including all photographs, images, text, graphics, icons, audio clips, software and other aspects thereof, all improvements or modifications thereof, all derivative works based thereon, and the collection, arrangement, and assembly of the  Site, including all copyrights, trademarks, and other intellectual property or proprietary rights in the foregoing, are owned by us or our licensors. Nothing contained in these Terms and Conditions shall be deemed to grant to you or any other User any rights, title or interest in or to any copyright, trademark or other proprietary right of ours or any of our licensors.

Any trademarks, service marks, and other marks and indicators of source or origin that are displayed on the  site are the proprietary property of KRONEMAG MILLENIUM srl. or our respective licensors, as applicable. None of such marks may be used in connection with any other product or service, in any manner that is likely to cause confusion among consumers, or to disparage or discredit the owner of such mark or its affiliates. Any trademarks of third parties that appear on the  site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use, copy, modify or display any of the trademarks, service marks, names or logos appearing on the  Site without the express written permission of the trademark owner.

Nothing in these Terms and Conditions shall be deemed to grant to you or any other User any license or right in or to any patent, copyright, trademark, trade secret or other proprietary right of ours.

18. Termination

In addition to any other legal or equitable remedies,  may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and  shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

19. Intellectual Property Rights

*  If the goods are manufactured by the SELLER based on design specifications, drawings, models or other specifications from the CUSTOMER, the CUSTOMER shall indemnify the SELLER and hold the SELLER harmless in the event of any breach of proprietary rights and upon request from the SELLER, shall join the corresponding proceedings as a party or intervening party at the expense of the CUSTOMER and shall conduct the lawsuit to the SELLER’s benefit.

*  Offer and project documents as well as performance documents such as plans, sketches, and other technical documents as well as samples, catalogues, prospectuses, illustrations, etc. always remain the intellectual property of the SELLER and are subject to the applicable legal requirements as regards copying, reproduction, competition and the like.

20. Applicable law:

This agreement and each Terms and Conditions shall be governed by and constructed in accordance with the laws of Romania without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Brasov.

21. Entire Agreement

These Terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. If any provision of these Terms and conditions is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms of Use shall remain in full force and effect. The failure of  to act with respect to a breach of these Terms and conditions by you or others does not constitute a waiver and shall not limit  rights with respect to such breach or any subsequent breaches.

Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. These Terms and conditions shall be governed by and construed under Romanian law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to these Terms of Use or your use of this Site must be brought in the Romanian courts and you consent to the exclusive personal jurisdiction of such courts.

22. Privacy Policy  collects all the information submitted by the customers voluntarily. We use this information to serve you better. We value your personal identifiable information and it is not shared with any external or third parties for commercial use. We only monitor customer traffic patterns and site use which enables us to improve our service.We may collect additional information from you when you participate in any promotions, competitions or providing feedback to us.

23. Information Use

We will use your information to provide and personalize our service. We will also use your information to communicate with your and send you offer and news about  products and services. We may contact you by post, email, telephone or fax for these purposes. Personal information is not shared with other organizations for commercial purposes, other than the mandatory information that our online payment gateway providers require for risk monitoring purposes.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

We like to hear your views and feedback to help us serve better. From time to time, we may contact you by post, email, or telephone to ask your opinions.

KroneMag 27.05.2019